TRAVEL INFORMATION

This page includes information that may be useful for your upcoming trip. View our full Contract of Carriage that outlines every aspect of our operations. Cant find what your looking for? Contact us today.

  • AIRPORT INFO

    DENVER, CO (KDEN)

    Denver International Airport

    8500 Peña Blvd Denver, Colorado 80249

    Denver Website

     

    Check In Time:      90 Minutes Prior

    Ticket Counter:     EAST Terminal

    GATE:                      A78

    PIERRE, SD (KPIR)

    Pierre Regional Airport

    3800 Airport Rd Pierre, SD 57501

    Pierre Website

     

    Check In Time:      60 Minutes Prior

    Ticket Counter:     Main Terminal

    GATE:                      Main Gate

    WATERTOWN,SD (KATY)

    Watertown Regional Airport

    2416 Boeing Ave Watertown, SD 57201

    Watertown Website

     

    Check In Time:      60 Minutes Prior

    Ticket Counter:     Main Terminal

    GATE:                      Main Gate

  • BAGGAGE INFO

    The first 2 checked bags are free! A traditional "checked bag" is also accepted as a gate-checked bag, and you are allowed one small personal item. Please refer to our contract of carriage for additional information, limitations and dimensions.

  • SPECIAL ASSISTANCE

    Customers with disabilities are not required to provide advance notice of the need for assistance; however, providing advance notice helps us better prepare to provide the proper assistance. To give advance notice of a disability-related travel need, please call our reservation center at (855) 505-9394.

  • TRAVELING WITH ANIMALS

    Live animals are accepted for carriage as pet-in cabin and/or checked baggage. Be aware that we reserve the right to refuse a pet exhibiting aggressive behavior or any other behaviors that appear incompatible with air travel. To add a pet/service animal to your reservation, please call our reservation department at (855) 505-9394.

     

    California Pacific Airlines follows industry guidelines on Emotional Support and Service Animals, more information can be found in our contract of carriage.

  • TRAVELING WITH CHILDREN

    Children two years or older are required to have a ticket and a separate seat. Children between the ages of 6-17 can travel without a parent/guardian as an unaccompanied Minor. The unaccompanied minor service fee is $50 per child for each direction of travel. For more rules and restrictions on infants and unaccompanied minors, please call our reservations center at (855) 505-9394.

  • REFUND / CANCELLATION POLICY

    The cancellation fee is $100 on all non-refundable tickets. If any changes to the ticket need to be made, there is a $50 change fee for the non-refundable fare.

CONTACT INFO

CALIFORNIA PACIFIC AIRLINES

114 Townpark Dr.

Suite 500

Kennesaw, GA 30144

+1 404 410 7612

customerservice@mycpair.com

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